Qi Claims Group offers a full claims investigatory service called Qi Check.
With our independent auditing and investigatory reporting services Qi Check allows clients to receive real time accurate assessments of their supply chain to analyse their customer and client service levels. Tailor made audit and investigatory services can be established to pin point any weaknesses or improvement areas to our client’s businesses.
Our product offering underpinned by CIOB consultancy status consists of the follow:
- Desktop file auditing
- Field investigation
- Workmanship auditing
- Health and Safety Reporting
Qi Check can also act as independent arbitrators, providing auditable dispute resolution in contractual disputes within the construction industry. As a member of the Institute of Customer Service we are well placed to act empathetically but robustly to aid resolution of your:
- Complaint investigation
- FOS (Financial Ombudsman Service) reporting
In first half of 2016 the FCA received over 2 million complaints
In 2016, across all transactions 13% of customers experienced a problem
Institute of customer service
“Allowing a fully qualified and professional consulting practice to attend our claims and provide accurate and genuine feedback allows us to firmly believe in the costs and products our supply chain is providing.”
Head of Procurement — Insurer B
“It gave me great peace of mind that the same professional person was visiting at the end of my works to make sure the builder did exactly as we had discussed at the start. I could leave any questions to my surveyor at the end visit.”
Mrs L — Somerset
We know the benefits of auditing your insurance claims are numerous. A Qi Check audit can help improve your company’s efficiency and profitability by helping the management better understand claims leakage or liability.
Our industry specialists have a uniquely broad perspective of how to evaluate scopes on site and to analyse and present relevant information.